University Heights Coin Laundry

Web Site Privacy Information

University Heights Laundromat

The University Heights Laundromats recognize that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the Laundromat and the Site: http://www.UHLaundry.com. The Site is operated by Zucker-Lee, Inc.

If you have questions or concerns regarding this statement, you should first contact our site coordinator at WashAndDry@UHLaundry.com or by postal mail to:

• University Heights Laundromat
• Attn: Customer Care
• 1815 Madison Ave.
• San Diego, CA
• 92116-2628

Identifying Information. In general, you can visit the Site or Laundromats without telling us who you are or providing any information about yourself. In some areas of the Site, or when you visit our Laundromats, we ask you to provide information that will enable us to process an order, resolve issues or to follow up with you. Generally, The University Heights Laundromats requests identifying information when you:

• Use the web contact form.
• Place an order for services.
• Use our drop-off laundry services.
• Use our dry cleaning services.
• Request a special service
• Request a refund
• Use our delivery service

In these instances, The University Heights Laundromats will ask for your name, address, phone number, and may ask for your e-mail address and other appropriate information needed to provide you with these services.

What The University Heights Laundromats Will Do With Your Information: If you choose to give us personal information for any of the purposes above, this information is retained by The University Heights Laundromats and will only be used by The University Heights Laundromats to support your customer relationship with us. We will not add you to a regular mailing list, or newsletter. We will only contact you if further information is required from you to complete a service or resolve an issue.

What Others May Do With Your Information. The University Heights Laundromats do not share, rent, or sell any personally identifying information provided through our Site or Laundromats (such as your name or email address) to any outside organization for use in its marketing or solicitations.

When you provide a daytime telephone number, the telephone number is only used to quickly resolve questions relative to an order or other Laundromat issue.

Third Party Links

The University Heights Laundromats does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave www.UHLaundry.com, The University Heights Laundromats cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.

Cookies

We do not use cookies on our Site.

Children's Privacy Protection

The University Heights Laundromats are sensitive to the heightened need to protect the privacy of children under the age of 13. The material on our web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

Changes to this Policy

The University Heights Laundromats may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.
Contacting Us. If you have any questions about our privacy policy and/or the practices of our web site, you can write to:

• University Heights Laundromat
• 1815 Madison Ave.
• San Diego, CA
• 92116-2628

Credit and Debit Card Security

We know customers are concerned about credit and debit card security. We use one of the worlds largest funds transfer agencies - C.O. Elavon at all our laundromats which is conrtacted through Costco Wholesale.
If you choose to use a credit or debit card, your card information is transmitted to them and we retain a copy of your receipt which only shows the last four digits of your card number.